ph8 Privacy Policy – How We Handle Your Data

1. What Information We Collect

When you register on ph8, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect identity verification documents when required to confirm your eligibility to play and to comply with applicable regulations. During your use of the platform, we automatically gather technical data such as your device type, browser, IP address, and session activity to keep your account secure and the platform running smoothly. Payment-related information — including your preferred deposit method and transaction history — is recorded to process your deposits and withdrawals accurately. We do not store full card numbers or sensitive payment credentials directly; these are handled by our verified payment processors.

2. Why We Use Your Information

ph8 uses the personal data we collect for a clear set of purposes that are directly tied to running a safe and enjoyable platform for Filipino players. The primary reason we collect your information is to create and manage your account, verify your identity, and process your deposits and withdrawals without delay. We also use your data to detect and prevent fraud, money laundering, and any activity that could compromise the security of your account or the platform as a whole. From time to time, we may use your contact details to send you important account notifications, updates to our terms or this policy, and — where you have opted in — information about promotions available on the Promotion page. We do not use your personal data for any purpose that is incompatible with the reasons listed here, and we will always tell you if that changes.

3. Who We Share Your Data With

ph8 does not sell, rent, or trade your personal information to any third party for their own marketing purposes — full stop. We do share limited data with trusted service providers who help us operate the platform, including payment processors, identity verification partners, and fraud prevention services, all of whom are contractually required to handle your data securely and only for the specific purpose we engage them for. In certain circumstances, we may be legally required to disclose your information to regulatory authorities, law enforcement agencies, or other bodies with jurisdiction over gaming operations in the Philippines, and we will comply with such requirements as the law demands. If ph8's business is ever transferred, merged, or acquired, your data may form part of the assets involved, but any new operator would be bound by the same privacy commitments described in this policy. Outside of these scenarios, your personal information stays within the ph8 platform.

4. Data Retention and Storage

We retain your personal data for as long as your ph8 account remains active and for a reasonable period afterwards as required by applicable regulations governing gaming and financial record-keeping in the Philippines. Even after you close your account, certain records — such as transaction history and identity verification documents — may need to be kept for a defined period to satisfy legal and regulatory obligations. All data is stored on secured servers with access controls in place to prevent unauthorised access, and we apply industry-standard encryption to sensitive information both in transit and at rest. We regularly review the data we hold and delete or anonymise information that is no longer needed for any legitimate purpose. If you would like to know more about how long specific types of data are kept, you are welcome to contact ph8 support for clarification.

5. Your Rights Over Your Data

As a Filipino player on ph8, you have meaningful rights over the personal information we hold about you, and we are committed to making it straightforward for you to exercise them. You have the right to request access to the data we hold, to ask us to correct any inaccurate information, and to request deletion of your data where there is no overriding legal reason for us to keep it. You may also object to certain types of processing or ask us to restrict how we use your data while a concern is being investigated. If you have opted in to receive promotional communications, you can withdraw that consent at any time by updating your account preferences or contacting our support team. All data-related requests should be submitted through ph8's support channel, and we will respond within a reasonable timeframe in line with applicable data protection requirements.

6. Cookies and Tracking

ph8 uses cookies and similar tracking technologies to keep the platform working correctly, remember your preferences, and understand how players navigate the site so we can continue improving the experience. Essential cookies are necessary for core functions like keeping you logged in and processing transactions securely, and these cannot be disabled without affecting how the platform works. We may also use analytics cookies to gather aggregated, anonymised data about how the platform is used — this information does not identify you personally and is used solely to improve performance and usability. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the ph8 platform. By continuing to use the platform after being informed of our cookie use, you consent to the use of cookies as described here.

7. Changes to This Policy

ph8 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. The most current version will always be available on this page, with the date of the last update shown at the top. Where changes are significant, we will make reasonable efforts to notify registered players through the platform or via the contact details on their account. Your continued use of ph8 after any update to this policy constitutes your acceptance of the revised version. We encourage you to review this page periodically so you are always informed about how your personal data is being handled.